Current response time: 24-48hrs
e.g: Help with homepage collection settings
Example: my-great-store.myshopify.com
If your store is not yet live
Please share this if you believe we will need access to your store to help.
It is found in Settings > Users and permissions, in Shopify admin.
We can't see your storefront without this.
Please note: If you are sharing Preview links, they will expire after a short period of time, meaning our team can no longer use them to access the store.
To create a Preview link that does not expire - please check out our helpful video here.
We use the data above to support your queries, via email, and never for marketing purposes.
You can read more about your privacy and data in our privacy section.